Experts from Admiral Pioneer, Worldpay, WealthOS and Nium answer the big questions during the Customer Centricity Forum at FinTech LIVE London 2023

Serena Smith, Chief Client Officer at i2c, stopped by to speak to FinTech Magazine at Money20/20 USA about the importance of customer-centricity

Neobanks are delivering innovative, digital-only services and giving millions more customers access to banking. FinTech Magazine takes a look at the top 10

Saira Khan, Head of Innovation & Partnerships at HSBC, emphasised the need to strike a balance between technological innovation and the human touch

Genpact VP & Head of Financial Services, DACH, Ayca Tunc discusses strategies for fintechs to drive customer-centric products & services