Loyalty programmes are like typewriters, Comarch says. You have the tools to create something great, but you still have to put in the hard yards yourself.

As the lending environment is impacted by the global financial crisis, service providers are seeking new ways to retain customers

Fabrice Gouttebroze,Managing Director ofS&G Technology Services (part of Sirma Group Holding) comments on the current climate of banking, and the ne...

Commentators from Bain & Co and loyalBe help us determine the best approach for building, maintaining, and reclaiming customer loyalty in banking

New York-based fintech Imprint, which helps consumer brands launch co-branded rewards cards, has announced US$75m's worth of fresh funding