We interviewed ChatGPT, the text-based chatbot taking the internet by storm, about the future of artificial intelligence (AI) in banking and finance

Several key technologies are driving insurtech growth. Here, we take a closer look at the rise of chatbots and their leading proponent, Lemonade In a r...

A new study has found that the global number of successful retail chatbot interactions will reach 22bn by 2023. The research was carried out by Junipe...

For today’s big banks, technology transformation is a must. Ioan MacRae, UK & Ireland Managing Director for technology solutions provider Avaya, s...

Cormac O’Neill, CEO of Webio talks about the cost of living crisis and how it forces collections industry to reassess how it deals with customers